Hoosier Fence and Deck
Incorporated has formulated a unique method of providing the best customer service
in the fence business. We have instituted a policy in which you have a
single point of contact. Over the years I have encountered many instances of communication break down. It begins early
typically when you call to speak with the office in order to get a fence quote,
the office indicates a salesperson will call. In the next day or two you may get
a call from the salesperson wanting to set an appointment over the next couple
of days to couple of weeks. You finally get your price and sign an order
to find out from yet another department that your fence is not scheduled for
three to four weeks. When the crew arrives there may be discrepancies from
what the salesperson told you. You call the office only to find the
salesperson is not available or is not even still employed. The production
manager gets with you to "fix" things that you had originally set in place only
to be forced to compromise on your needs or pay more to get them. This is
all too often the case with many fence companies.
Hoosier Fence and Deck's single point of
contact enables you to speak with the same person throughout your fence project.
The same person that will speak to you on the phone is assigned to come out
promptly for your free site visit. The professionals at Hoosier Fence and
Deck Incorporated will guide you through the order process. The same person will
make sure all your material is in place and schedule your work. Again,
that same person will be on
the job to supervise the construction of your fence and to ensure all is as
expected. Nothing is lost through communication and you have access to
your fence specialist directly.
Call us today to order your new fence and find out how we are different.
provide all you would expect and more!